v2.0.0 Production Release

Inquify - Inquiry & Lead Management

Inquify is a powerful inquiry and lead management platform designed to streamline sales workflows, automate lead tracking, and improve customer response management for growing businesses.

Pipeline Value
$245,000
Follow-ups Due
12 Today
New Incoming Lead
Assigned to Jr. Sales automatically
Wholesale Deal Closed
Audit log updated successfully
The Old Way

Chaos & Lost Data

Lost in translation
Inquiries fall through cracks between callers and sales.
No visibility
Managers can't see who is following up on what deal.
Zero audit trail
When a deal is lost, the data and context disappear.
The IMS Way

The Complete Lifecycle

Call Received
Inquiry Logged
+ Q&A Data
Auto Assigned
By Value/Branch
Follow-up
Closed Deal

Engineered for Sales Velocity

Every feature is designed to reduce friction and keep your team focused on closing.

Smart Inquiry Intelligence

Capture rich data including request types (PDF, Site Visit), precise product requirements, and auto-computed pipeline values instantly.

Auto-Assignment Engine: Inquiries are instantly routed to the right rep based on deal value and branch location.

Real-Time Dashboards

Role-filtered views showing pipeline breakdown, Wholesale vs. Retail splits, and tasks due today. See only what matters.

Relentless Follow-ups

Log extensive remarks and set strict follow-up dates. The system flags overdue items so nothing ever slips through the cracks.

Caller Q&A Module

A dedicated workflow guiding callers through structured Q&A sessions to capture deep customer context, permanently linked to the deal.

Master Data Control

Centralized admin management for Branches, Products, Categories, and soft-delete capabilities to protect historical data integrity.

Role Management

Strict Role Boundaries

IMS enforces boundaries at every layer. Every user sees exactly what is relevant to their job function, and nothing more.

Security Enforcement

Admins cannot create SuperAdmin accounts — only SuperAdmins can. Role boundaries are hard-coded at every layer of the application.

SuperAdmin
Full system access, data, and settings. Only SuperAdmins create SuperAdmins.
Level 1
Admin
Manage users, masters, view all inquiries company-wide.
Level 2
Sr. & Jr. Sales
View and manage inquiries assigned specifically to them. Update statuses.
Action
Caller / CallReceiver
Log incoming inquiries, manage created records, fill structured Q&A.
Entry

Enterprise-Grade Security

Security Score upgraded to 95/100 in production v2.0. Built on .NET 10 & MySQL.

BCrypt Password Hashing

Work factor 12 (Industry Standard)

100% Parameterized

Absolute SQL Injection protection

CSRF Protection

Anti-forgery tokens on all POSTs

Serilog Auditing

Structured logging & DB Audit trails

schema_design.sql
// Core Application Schema Map
Table Branches ─────────────────────────┐
Table Users (Role + BranchId) ──────────┤
                                        ▼
                                   Table Inquiries
                                 ↙         ↘
                         Table FollowUps    Table QASessions
                                                 ↓
                                            Table QAResponses

/* Architecture Notes:
 * - Indexed on Email, Status, BranchId, Phone
 * - CASCADE deletes for referential integrity
 * - ENUM types enforce DB-level validation
 * - UTF8MB4 charset support 
 */

Why Appliquer IMS?

Stop paying per-seat SaaS fees for bloated tools that don't match your workflow.

Feature Matrix
Appliquer IMS
Generic CRM
Built for product inquiry workflows
Wholesale vs. Retail pipeline split
Auto-assignment by value + branch
On-premise / self-hosted option
Rarely

Ready to Scale Your Sales?

Deploy the Appliquer Inquiry Management System today. Clean workflow discipline.

Schedule a Demo